Patient Participation Group

We would like to know how we can improve our service to you and how you perceive the Practice and our staff.

To help us with this, we have set up a Patient Participation Group so that you can have your say. We will ask the members of this group some questions from time to time, such as what you think about our opening times or the quality of the care or service you have received.

  • Aims -To give a voice to Beeches Surgery patients and promote co-operation and a sense of partnership between the Practice and patients to their mutual benefit
  • Who can join? – The Group is open to all registered patients of the practice, carers of registered patients and staff of the practice
  • How do I join?– If you would like to join the PPG, please use the online form below or pick up a form from reception.
  • What does the group discuss? – Feedback from PPG members about the Practice’s services; Updates from GP and Practice management, including general information on complaints; Ways of disseminating information widely to the Practice’s patients; Surveys of patients’ views; hear reports from the Sutton Patient Reference Group (PRG) and make inputs to the PRG
  • PPG contributions thus far – Helped with patient surveys; supported the Practice in Care Quality Commission reviews; improvements to the telephone system
  • When do we meet?– Every 3 months in a local venue
  • Minutes of previous meetings – Are available from reception.

Join our Patient Participation Group

If you wish to participate please contact the Practice or complete the online form by clicking on the button shown below.

OR: if you prefer, you can download the sign-up form below, print it out, fill it in, and post it to the Practice, put it through the letterbox, or hand it to a Receptionist.

Download the pdf version of our sign up form

We aim to acknowledge your request within a few days.

Please note that the PPG cannot become involved in matters of a specifically medical or clinical nature.

Non-urgent advice: Date of next Patient Participation Group meeting

6th of March 2024 at 1 pm
5th of June 2024 at 1 pm
4th of September 2024 at 1 pm
4th of December 2024 at 1 pm

Minutes

Minutes of previous meetings are available at Reception.

The National Association of Patient Participation

The national association for patient participation aims to promote the role and benefits of PPGs to patients, the public and health professionals, to create more understanding of the value of true patient participation also to promote the support available from N.A.P.P.

The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.